Important Information Before Your Refund Request
We understand that not everything goes according to plan. Before proceeding with your refund request, let our support team help you maximize your service experience. Your satisfaction matters, and we'll either find a solution or guide you smoothly through the refund process.
What You Need to Know
-
Having Technical Issues? Connect with our support team before requesting a refund. Most technical challenges have quick solutions, and we're ready to guide you through the troubleshooting process.
-
Looking for Specific Content? (Common Request) While we focus on English language content, we're actively expanding our international library. Reach out with your content suggestions, and we'll explore adding them.
-
Streaming Problems? Experience buffering or connection issues? Let us help optimize your VPN/DNS settings for smooth playback. Contact our team for quick assistance.
Refund Policy Overview
-
Your 7-day refund window starts on your purchase date.
If you're still unsatisfied after exploring our solutions, submit your refund request within this period. Once verified, we'll process your refund within hours.